Site24x7 Web Content Monitoring Review


Site24x7 is a tool for monitoring the performance and availability of your company’s online services. While website change monitoring software is often used to alert you to mentions of your online business or changes to competing websites, instead Site24x7 is used to monitor your own websites, cloud services, servers, databases, networks and applications.

In our Site24x7 review, we take a look at what makes the service different so you can decide if it’s a useful tool for your business.


Site24x7 offers too many pricing plans, making purchasing decisions unnecessarily complex (Image credit: Zoho)

Packages and prices

Site24x7 offers at least 13 different payment plans and 17 optional add-ons. You can pay monthly or annually, with an annual payment receiving a 10% discount. There is a free forever plan that includes basic monitoring of up to five URLs or servers.

Website monitoring starts at $ 10 / month for 10 websites / servers with a one minute poll frequency. You can monitor your websites from over 110 locations. For that price, you also get an “advanced” monitor. Examples of advanced monitors are multistep web transactions, mail delivery monitoring, and web page speed checks.

Infrastructure monitoring starting at $ 10 / month for 10 websites / servers / cloud apps. Infrastructure Monitoring offers over 60 performance metrics on your servers and supports everything from Windows, Linux, Hyper-V, and VMWare to Amazon Web Services, Google Cloud Platform, and Microsoft Azure.

Alternatively, Site24x7 offers application performance monitoring (APM), starting at $ 39 / month for three apps and 40 websites / servers / cloud apps. You can monitor all of your Java, Ruby on Rails, PHP, .NET, and Node.js applications and get performance metrics on throughput, response times, and errors.

All-in-one packages are available for $ 39 to $ 499 / month. These include a mix of website, network, infrastructure, and application monitoring features.

Navigate through the complex pricing structure and you will find that Site24x7 offers some great prices. On average, you are looking at around $ 1 / server / month.


Like other Zoho products, Site24x7’s design philosophy is to give you everything but the kitchen sink, all in one umbrella product. It’s a Swiss Army Knife for monitoring all of your websites, infrastructure, and apps.

Website monitoring

Website monitoring is just one of the hundreds of monitors you can configure on Site24x7 (Image credit: Zoho)

Website monitoring

With Site24x7 website monitoring, you can constantly check the performance of your services. It can be used to monitor your website uptime and page speed and alert you when your sites are unavailable. You can analyze web page speed and identity specific assets that might be slowing things down.

Monitoring of real users

Setting up true user monitoring involves adding JavaScript to the header of the pages you want to monitor (Image credit: Zoho)

User experience monitoring

By adding code to your web pages, you can proactively test the response time and functionality of the entire user journey.

Site24x7 offers both synthetic monitoring and real user experience monitoring, so you can simulate common navigation paths (for example, from connecting to payment gateway) or monitor performance data so that real users find the bottlenecks.

Server monitoring

Site24x7 supports almost all major servers, cloud infrastructures and applications in use today (Image credit: Zoho)

Server monitoring

With Server Monitoring, you can see how your servers are performing at all times with up to 60 metrics. There are also over 100 plugins for you to monitor software like Apache and MySQL, and both Windows and Linux servers are supported.

You can even set up an automation that responds to alerts by taking actions. For example, if a server’s memory usage reaches 99%, send an alert text message, run some server scripts, and restart the server.


Site24x7 context-sensitive help is useful when setting up your monitors for the first time (Image credit: Zoho)

Interface and in use

The configuration and administration of your Site24x7 monitors is done through the web interface. It is a sketchy interface with long forms for each type of monitor, and the large number of options might intimidate new users.

Site24x7 is aimed directly at DevOps managers who need little to get started. That said, each page has helpful context-sensitive help that describes what each of the configuration options does.


Site24x7 often hosts free multi-day training seminars (Image credit: Zoho)


In addition to the contextual help described above, Site24x7 has several resources to learn how to use the tool to your advantage. There is a blog, community, help documentation, API, white papers, and webinars. Site24x7 often offers free five-day courses, and there is even a certification program.

Customer support is available via email, phone (US, UK, Australia, and the Netherlands), and live chat. We got quick and polite responses every time we used the live chat support.

The competition

Site24x7 focuses on monitoring your own websites and services. It cannot be used to monitor the web as a whole. For this, we recommend Visualping. Visualping’s paid plans start at $ 13 / month and allow you to monitor the web for mentions of your brand, check for changes on competitor sites, and track your search engine rankings, plus many other cases. of use.

If you are looking for an alternative to Site24x7 to monitor your own websites, Pingdom is a valid choice at a similar price. Site24x7 is more flexible and offers more features, but we prefer Pingdom’s interface and it has better integration with third-party web applications.

Final verdict

Site24x7 is easily one of the best options for monitoring your own websites and infrastructure. We’ve only scratched the surface here discussing the different monitors that one can set up, and the prices are great, especially as the number of services you need to check increases.

If you need website change monitoring software for competitor research or reputation management, look elsewhere, as Site24x7 is only for monitoring your own services. It’s also a bit heavy for small businesses that are only looking to monitor one or two websites or servers.

But for monitoring a website, server, and application business, Site24x7 may be the best choice available today.

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