ManageEngine ITOM solutions for managing today’s IT infrastructure


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ITOM solutions help IT administrators and network teams avoid performance bottlenecks, even in hybrid configurations

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In association with ManageEngine from Zoho Corporation

ManageEngine, part of Zoho Corporation, is a manufacturer and supplier of functional, easy-to-use and comprehensive end-to-end IT management software. ManageEngine IT Operations Management (ITOM) solutions aim to help IT administrators and network teams keep IT together and avoid performance bottlenecks, even in hybrid configurations. Let’s take a look at these various ITOM solutions from ManageEngine.

Operations manager

Operations manager is network monitoring software that proactively monitors your network, servers, and virtual servers for outages and performance. It notifies you by e-mail and SMS of any fault.


Notable features of OpManager:

  • Monitoring of services
  • Process monitoring
  • Supervision of hyper-converged infrastructures
  • Layer 2 cards
  • Multi-level thresholds
  • Email and SMS alerts
  • Customizable dashboards
  • Nutanix virtual server and monitoring
  • Monitoring of physical servers, routers, switches, LANs, and printers

Performance Monitoring and Health Monitoring: Monitor and gain complete visibility across a wide range of physical and virtual routers, switches, firewalls, and servers for performance, health, and availability.

Multi-vendor support: Get support for a wide range of vendors and technologies such as Cisco, Juniper, Palo Alto, Windows, Linux, VMware and Hyper-V, Xen.

WAN Monitoring: Monitor WAN paths for latency, jitter and more with IP SLA technology and improve your WAN performance.

Workflow Automation: Automate L1 and L2 troubleshooting tasks and repeated IT tasks such as running backup scripts.

Storage monitoring: Monitor tape libraries and get more detailed information about the various parameters of the RAID controller devices.

Application manager

Application manager provides an early warning system to identify and resolve application issues that will help you understand how application performance affects business results.

Seamlessly monitor application performance: Gain unparalleled visibility into service, host, and instance-level metrics with support for Java, .NET, Ruby on Rails, PHP and Node.js.

Optimize the end-user experience: Detect slow transactions and resolve performance degradation issues to ensure that your application provides a great end-user experience.

Monitor from a single window: view the performance of each component of your application infrastructure, such as application servers, databases, web servers, middleware, cloud applications, virtual resources, etc. in a unified monitoring console.

Efficient outage management: Spot performance issues in critical applications with a dynamic baseline. Identify performance degradation by setting thresholds and anomaly profiles. Automate alert notifications and actions for faster troubleshooting.

Leverage advanced analytics: Anticipate future resource usage and growth with machine learning-based analytics.

NetFlow Analyzer

Net flow analyzer is flow-based bandwidth monitoring software that allows you to spot bandwidth bottlenecks and resolve them quickly before your end users are affected.

Main characteristics:

  • NetFlow, sFlow, JFlow and IPFIX
  • One-click stream export
  • Customizable dashboards
  • Cisco AVC
  • WLC monitoring
  • Detection of network behavior anomalies
  • Cisco IPSLA
  • Network investigation and security

Top Bandwidth Consumers: Identify the top bandwidth consumers by source, destination, conversation, and application.

Forensics: Create detailed historical reports to track traffic by source, destination, conversion, and application.

Traffic smoothing: Leverage QoS insights and apply ACLs to shape traffic and free up bandwidth for mission-critical applications while limiting bandwidth for non-critical applications.

Configuration management: manage configuration changes on routers and switches; perform periodic backups of the configurations.

Network configuration manager

Network configuration manager is configuration and change management software that helps you manage your startup and run configurations for changes and compliance.

Notable features of Network Configuration Manager:

  • Review and approval of changes
  • PCI DSS Compliance Review
  • Configuration change alert
  • Comparison of configurations
  • Remote firmware upgrade
  • Restore configuration
  • Scheduling of tasks
  • Configuration search
  • Firmware Vulnerability Management

Configuration management: Periodically save the configurations and revert to the previous configuration if an incorrect configuration is applied.

Change management: Monitor configuration changes and receive instant alerts for unauthorized changes.

Compliance auditing: Examine configurations for compliance with a defined set of internal or external policies and standards and receive notification of violations.

User Activity Tracking: Create user audit reports to see who made which configuration changes and when. Record actions, archive them and read them.

Automation: Automate all repetitive and time-consuming configuration management tasks. Apply the configuration changes in bulk.

Firewall Analyzer

Firewall Analyzer is log analysis and compliance management software that helps you collect, archive, and analyze logs for security and bandwidth issues.

Important features of Firewall Analyzer:

  • Managing firewall policies
  • Rules administration
  • Firewall Security Reports
  • Track configuration changes
  • Internet activity monitoring
  • PCI DSS and ISO audits
  • VPN reports and web apps
  • Compliance audit

Compliance Management: Automate compliance audits with out-of-the-box reports and validate your firewall security with audit reports.

Change Management: Track changes to firewall configurations and get a full track of changes made with change management reports.

Firewall Policy Management: Get visibility into your firewall rules and optimize them to get the most out of your firewall. Automate firewall rule administration and perform in-depth impact analysis.

Log Analysis: Create user audit reports to see who made which configuration changes and when. Record actions, archive them and read them.

Network forensic audits: Extract raw log reports to find the root cause of a particular security issue.


OpUtils is an IP address and switch port management software that offers more than 30 tools such as ping, MIB browser, etc. to help you better manage your network.

Most useful features of OpUtils:

  • IPv4 and IPv6 support
  • End-to-end port mapping
  • DNS and MAC resolution
  • Switch group scan
  • Active Directory integration
  • Hierarchical IP tree
  • End-to-end IP details
  • IP history and audit

IP Address Management: Analyze subnets to manage the space and availability of IPv4 and IPv6 IP addresses, and reserve available IP addresses.

Switch Port Management: Monitor and track switch port availability and view their history. You can also map a switch port to the device connected to it.

Malicious detection: Receive alerts when an unidentified or unauthorized device is detected and block specific switch ports.

MAC IP Mapping: Get a list of MAC addresses along with their corresponding IP addresses and DNS names collected over a period of time.

Network Tools: Take advantage of over 30 tools such as Trace Route, Wake-on-LAN, DNS Resolver, SNMP Walker, and more. for simplified troubleshooting.

Operations Manager Plus

Operations Manager Plus is an integrated IT operations management software that tightly integrates network monitoring, bandwidth monitoring, configuration management, firewall management, and IP address and switch port management modules.

Unique features of OpManager Plus:

  • Comprehensive monitoring
  • Tighter data integration
  • Unified alert
  • A common database

OpManager MSP

ManageEngine OpManager MSP helps MSPs provide their customers with world-class networking experiences in addition to holistic and proactive monitoring.

Some of the key features of OpManager MSP include:

  • 24-hour monitoring of network devices and multi-client servers
  • Support for over 100 metrics on over 8,000 types of client devices
  • Multi-client dashboards and a network operations center
  • Multi-channel failure notification via email, SMS and other communication channels such as webhooks
  • Automated management of customer failures via workflows
  • Integration with ManageEngine ServiceDesk Plus MSP
  • Insightful reports on customer infrastructure performance

Free and personalized demos are available for all of these tools. You can even try 30-day free trials for any of these solutions. To verify ManageEngine ITOM solutions now.

Rebecca D’souza is Marketing Analyst at ManageEngine by Zoho Corporation

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