Hacked CDO Contact Finder Application; secure data

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ATTACK. Hackers replace Cagayan de Oro City’s contact tracing system interface, Higala App. In a statement released on Saturday, August 28, 2021, the developers of the system assured that there had been no data breach. (Screenshot)

CAGAYAN DE ORO CITY – There have been no data breaches in the contact tracing system, Higala App, after its hack, assured officials and program developers on Saturday.

The main Higala app website suffered a degradation attack, but the hackers only changed the front portal or the graphical user interface, implying that the attack was at the surface level, said the developer in a press release.

“The main website is hosted by a third party provider while the database server is hosted by the municipal government of Cagayan de Oro, where the data for the Higala app is stored. The secondary site hosted by the municipal government is available for Higala application transactions. This is the configuration since the application was deployed, ”he said.

The Higala app is the portal where users register in order to get a quick response code, a requirement of the city government when entering business establishments as part of the contact tracing program linked to the Covid-19 pandemic.

During an online briefing, Mayor Oscar Moreno said there would be no confidential data stored in the app that could be used by any person or group who hacked it.

He assured that there are safeguards to prevent a violation.

“There are some bogus claims that a person’s bank account can be hacked (through the Higala app) but other than basic data, there is no confidential data on the app such as bank account numbers. Even for the sake of chatting, if it was hacked, safeguards are in place to prevent hackers (from accessing the entire system), “Moreno said.

City information officer Maricel Rivera said the city hall’s Higala app team responded quickly to the incident, although a glitch in the system was also possible.

The Higala app, launched in August last year, is primarily used as a contact tracing and health declaration form tool by public offices, commercial establishments, and businesses here. (ANP)


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