Dynatrace Enhances Its Analytics Capabilities for Modern Multicloud Environments

Dynatrace announced that it has enhanced its analytics capabilities for modern multicloud environments by unifying its AI-powered log analytics with its Digital Experience Monitoring (DEM) capabilities, including Session Replay.

This latest enhancement to the Dynatrace platform enables development teams to automatically gain deeper insight into specific user journeys by connecting logs to the user sessions that generated them. This additional context allows teams to use the platform’s DEM capabilities to analyze relevant user sessions and behavior and read actions from any user journey through Session Replay to gain contextualized insights that detail how to optimize the user experience. .

Dynatrace Session Replay transforms the way development teams approach improving the digital experience by giving them high-definition video replays of any click, tap or swipe so they can implement industry-compliant optimizations. customer expectations. Front-end and back-end development teams that have always worked in silos, manually trying to match log events with their corresponding user sessions, will now benefit from automatically linking this data. This allows them to collaborate more effectively and reduces their reliance on manual processes. As a result, these teams can now spend more time driving innovation and delivering better software faster.

“ConTe.it is always striving to deliver a better customer experience, so ensuring our apps work flawlessly is a primary goal for us,” said Andrea Cova, Chief Information Officer at ConTe.it. “Dynatrace’s ability to combine logs, user experience and session replay, all in context, has helped our teams better understand customer pain points and enabled us to improve the performance of our digital services. Having all of this data in one place has also saved our teams time, allowing them to focus on what matters most: accelerating our growth, driving innovation, and building new features so that we can make our customers happier.

“As technology stacks become more distributed and logs and user session data become more fragmented, developers have been challenged to understand the connection between back-end system performance and user experience. front end,” said Steve Tack, SVP of Product Management at Dynatrace. . “By bridging this gap and unifying logs, user sessions, and visual session replays, Dynatrace makes it easier for teams to ensure optimal user journeys while proactively resolving any issues that may have gone into production without be detected. This automated, customer-centric approach to software optimization gives teams the confidence to innovate quickly and at scale. »

This enhancement to the Dynatrace platform is currently available to all Dynatrace customers.

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