72% of landline calls come from scammers, according to TalkTalk


We’re even finding that scammers are more likely to be in touch than our family members – 64% of calls come from family.

And it’s not just landlines that scammers contact us on. 43% of those surveyed said they had received a suspicious-looking text message in the past month, and 63% had received a suspicious e-mail.

In fact, the real numbers could be even higher than that: 42% of those polled said they didn’t think they would be able to spot a scam.

TalkTalk undertook the research in partnership with Get Safe Online, and the two are now launching a nationwide Beat The Scammers campaign. Together, they’ve created an online scam protection resource center, including a breakdown of the most common tactics used by scammers.

It also shares important anti-scam information with all of its customers, through brochures, emails, and its customer service line. Hopefully that 42% will drop in no time, the supplier hopes.

There are four main tactics crooks will use, says TalkTalk. They are:

  • Pretend you’re a brand you trust – like a well-known company, your broadband provider, or your mobile network
  • Encourage you to share personal information, citing personal information they already have
  • Create a sense of panic, saying you need to act quickly on a problem – like an “unpaid bill”
  • Make the call plausible, for example by involving another person in the conversation or playing the sound of a noisy office in the background

Find out more info, take the scam IQ test and share your scam stories on talktalk.co.uk/beatthescammers.

Source: Speak speak

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